Freshness preserved, trust delivered—your sustainable food delivery partner worldwide, committed to data protection and the safety of your personal data, backed by our reliable refund policy and transparent privacy policy.
Freshness preserved, trust delivered—your sustainable food delivery partner worldwide, committed to data protection and the safety of your personal data, backed by our reliable refund policy and transparent privacy policy.
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Effective date: October 19, 2025. By using www.pinelands.in (the “Store”), you accept this Privacy Policy, along with the Terms of Use and Refund Policy. This privacy policy outlines how Pinelands Canning Private Limited (“we”, “our”, “us”) collects, uses, shares, and protects your personal data in compliance with data protection regulations such as the “DPDPA” and the “ITA.”
We collect your personal data (“Personal Data”) as required to provide our services, process your orders, support account creation, and facilitate communications while ensuring data protection. Personal Data encompasses various information, including but not limited to: name, address, contact information, payment data, business details, and any data you share while using the Store, all of which are governed by our privacy policy.
Personal data is collected and processed only for specified, explicit, and lawful purposes—primarily to provide services, process transactions, fulfill legal obligations, resolve queries, and undertake customer support or marketing (with your consent). We prioritize data protection and ensure that your personal data will never be sold or shared with third parties, except where strictly necessary for service delivery, legal compliance, or with your express consent, as outlined in our privacy policy.
All data processing activities are conducted in accordance with data protection laws, ensuring lawful bases such as contract fulfillment, legal compliance, and legitimate interest. Marketing and promotional communications will only be sent with your explicit consent, as outlined in our privacy policy; you have the right to opt out at any time regarding the use of your personal data.
Consent for the collection, processing, and sharing of personal data is obtained explicitly, clearly, and freely. You can withdraw your consent at any time by reaching out to support@pinelands.in. In accordance with our privacy policy, data protection measures ensure that for minor users (below 18 years), personal data will only be processed with verifiable parental consent.
As a Data Principal (the individual whose personal data is processed), you have the following rights under our privacy policy regarding data protection: Right to access: You can request a copy of your personal data that we have collected. Right to correction: You have the right to request the rectification or update of any inaccurate or incomplete data. Right to erasure: You may request the deletion of your personal data, unless it is required for a lawful purpose. Right to grievance redressal: For any privacy concerns or disputes, please contact our grievance officer at support@pinelands.in. Right to withdraw consent: You may withdraw your consent for the processing of your personal data at any time.
Your personal data is securely stored on website servers in India or in countries approved for cross-border data transfer in accordance with the DPDP Act. We prioritize data protection by employing industry-standard security measures, encryption, and access controls. However, despite these safeguards, no system is fully invulnerable; users are responsible for safeguarding their account credentials as outlined in our privacy policy.
Personal data is shared only with trusted third-party service providers, such as payment gateways and shipping companies, strictly as required for service delivery and in accordance with our privacy policy. When personal data is transferred internationally, it is done in compliance with data protection safeguards outlined in the DPDP Act, ensuring that the data is only sent to jurisdictions approved for their robust data protection measures.
Personal data will be retained only as long as necessary for completing transactions, providing services, or complying with law, in accordance with our privacy policy. Once the lawful purpose is fulfilled, this data may be anonymized or deleted, ensuring robust data protection.
Updates to our privacy policy regarding data protection will be notified via our website. Substantive changes affecting personal data will be posted before enforcement; continued use implies acceptance unless account closure is requested.
For any queries regarding data protection, complaints, or the exercise of your rights related to personal data, please contact our designated Grievance Officer at: Email: support@pinelands.in. We are committed to upholding our privacy policy and ensuring the security of your information.
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