"Freshness preserved, trust delivered—your sustainable food partner worldwide."

PINELANDS CANNING PVT LTD
PINELANDS CANNING PVT LTD
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Terms and Conditions

Effective date: October 19, 2025 Contact: support@pinelands.in

 By using www.pinelands.in("Website", "Store"), you ("Customer", "you") agree to these Terms and Conditions ("Terms"). Please read them carefully before making any purchase. 

1. Eligibility and Acceptance

  • This Website is open to users aged 18 years and above, or minors with proper parental/guardian consent.
  • By accessing and using the Website, you confirm that you have read, understood, and accepted these Terms and our Privacy Policy.

2. Products, Orders, and Pricing

  • Product descriptions, pricing, and quality standards (including for perishable foods) are presented to the best of our ability and updated regularly.
  • Orders are accepted subject to product availability and our discretion.
  • Prices are subject to change without notice.

3. Shipping, Delivery, and Returns

  • Delivery charges, dispatch, and estimated delivery times are provided on the Shipping Policy page and during checkout.
  • Orders are usually dispatched within 2–5 working days.
  • Domestic deliveries typically take about 5 days from dispatch; actual delivery times may vary due to circumstances beyond control.
  • If products arrive damaged, defective, or incorrect, notify us within 12 hours of delivery for resolution.
  • Returns, refunds, or exchanges are not accepted on food orders due to the perishable nature of products. Refunds on approved exceptions (non-food items) will be processed as specified in our Shipping Policy. 

4. Payments and Security

  • Payments are processed securely through PCI-DSS compliant payment gateways.
  • Payment data is stored only as strictly necessary for transaction completion, in line with DPDP Act guidelines. 

5. Data Protection and Privacy

  • By using this Website, you consent to our collection, storage, and processing of your personal data, as described in our Privacy Policy and under the DPDPA, ITA, law.
  • You have rights to access, correct, or erase your personal data. Your consent may be withdrawn at any time by contacting support@pinelands.in. 

6. Intellectual Property

  •  All Website content, trademarks, labels, and materials are the exclusive property of Pinelands Canning Private Limited and its licensors.
  • No Website content may be used, copied, or reproduced for commercial purposes without our written consent. 

7. Limitation of Liability

  • The Website and products are provided “as is”; we do not guarantee uninterrupted access, and disclaim liability for indirect or consequential damages or technical delays.
  • Pinelands Canning Private Limited is not liable for delays or failures due to force majeure events or circumstances beyond reasonable control. 

8. Indemnification

  • You agree to indemnify Pinelands Canning Private Limited and its affiliates for any claims, losses, liabilities, or expenses resulting from your breach of these Terms.

9. Third-Party Links and Services

  • This Website may link to third-party sites (e.g., logistics, payment); we are not responsible for the content or privacy practices of external sites.
  • Use third-party services at your own risk.

10. Governing Law and Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of ITA, DPDPA, CPA.
  • All disputes, controversies or claims related to your use of the Website or these Terms shall be subject to exclusive jurisdiction of the courts in Maharashtra, India.
  • Before approaching any court, both parties will attempt to resolve disputes amicably within 30 days via direct negotiation.
  • For urgent relief, either party may seek interim remedies from courts of competent jurisdiction. 

11. Modifications and Updates

  •   These Terms may be updated at any time. Any changes will become effective upon posting. Continued use after updates means acceptance of revised Terms.

12. Grievance Officer

  • For privacy and policy complaints or the exercise of rights under DPDPA, contact our Grievance Officer: support@pinelands.in 

Copyright © 2024-2025 Pinelands Canning Private Limited - All Rights Reserved.

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